Modes of Communication between High-Conflict Separated Parents: Exploring the Role of Media Multiplexity and Modality Switching

• Published in: Journal of family communication 2020-07, Vol.20 (3), p.189-205
• Main Authors: Smyth, Bruce M., Ainscough, Giverney, Payne, Jason L.
• Format: Article
• Language: English
• Subjects: Communication; Communication theory; Conflict; Family relations; Mass media effects; Parents & parenting
• ISSN: 1526-7431; 1532-7698
• DOI: 10.1080/15267431.2020.1754826

Much of the work on media multiplexity theory (MMT) is based on unestablished relationships, in which more channels are presumed to be indicative of higher relational closeness. But a different set of relational dynamics may be at play in preexisting acrimonious partnerships. In this article, we investigate the use of different modes of communication by high-conflict separated parents (media multiplexity), and map changes in modes of communication (modality switching). Qualitative data from 68 separated parents in Australia who reported chronic parental acrimony suggest that a considerable amount of modality switching occurred post-separation. Consistent with MMT, multiplexity was evident but the degree of multiplexity was not as clearly related with the degree of closeness in the co-parental relationship as would be otherwise predicted by MMT. Recent insights into more pernicious forms of family dynamics set an important challenge for communication theories to better account for ex-couple motivational complexities.