Interviewing practices in California restaurants: Perspectives of restaurant managers and student job applicants

Adherence to hiring practices that are fair, ethical, and non-discriminatory are vital to both organizations and job applicants. This study examined employee hiring in California restaurants from the perspectives of unit managers as well as student job applicants, with a focus on the interview step....

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Bibliographic Details
Published in:Journal of human resources in hospitality & tourism 2016-07, Vol.15 (3), p.297-324
Main Authors: Durrani, Amir S., Rajagopal, Lakshman
Format: Article
Language:English
Subjects:
Applicants
Compliance
Employment
Employment policies
ethical hiring
Ethics
Hiring
hiring practices
interviews
job applicants
Restaurants
Studies
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Summary:Adherence to hiring practices that are fair, ethical, and non-discriminatory are vital to both organizations and job applicants. This study examined employee hiring in California restaurants from the perspectives of unit managers as well as student job applicants, with a focus on the interview step. Results of this study revealed that unit managers believed the presence and adherence to policies and procedures were indicators of ethical hiring. On the other hand, job applicants perceived verbal and non-verbal behaviors of interviewers as indicators of ethical or non-ethical hiring practices.
ISSN:1533-2845
1533-2853
DOI:10.1080/15332845.2016.1147939