Lodging employees' attitudes, knowledge, and training on human trafficking: A pilot study in the Midwest

Given negative consequences that result from human trafficking occurring in lodging operations, it is paramount that hotel employees know how to recognize signs of human trafficking and how to respond. The purpose of this study was to identify hotel employees' knowledge, attitudes, and training...

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Bibliographic Details
Published in:Journal of human resources in hospitality & tourism 2022-10, Vol.21 (4), p.548-571
Main Authors: Gasienica, Marilyn, Arendt, Susan W., Olson, Eric D., Schrier, Thomas
Format: Article
Language:English
Subjects:
hotel employee
Human trafficking
Kirkpatrick model
liability
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Summary:Given negative consequences that result from human trafficking occurring in lodging operations, it is paramount that hotel employees know how to recognize signs of human trafficking and how to respond. The purpose of this study was to identify hotel employees' knowledge, attitudes, and training regarding human trafficking. A mixed methods approach was used to collect data from a convenience sample of 118 hotel employees in the Midwest. Based on responses, there appears to be misconceptions about human trafficking. Additionally, differences were noted based on employee age and position. Implications are provided for owners and managers. Future research directions are proposed.
ISSN:1533-2845
1533-2853
DOI:10.1080/15332845.2022.2106615