User Testing: Gathering Data from First-Year Medical Students as They Interact with the EBSCO Discovery Service (EDS)

Researchers from the Mercer University School of Medicine and EBSCO Information Services formed a partnership to conduct user testing on the library's EBSCO Discovery Service (EDS) interface. The goal of the study was to determine if first-year medical students encountered difficulty when asked...

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Bibliographic Details
Published in:Journal of electronic resources in medical libraries 2019-01, Vol.16 (1), p.1-7
Main Authors: Meirose, Judy, Lian, Brad
Format: Article
Language:English
Subjects:
Discovery tools
EBSCO Discovery Service
EDS
Medical school libraries
Medical students
Usability testing
user testing
web-scale discovery
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Summary:Researchers from the Mercer University School of Medicine and EBSCO Information Services formed a partnership to conduct user testing on the library's EBSCO Discovery Service (EDS) interface. The goal of the study was to determine if first-year medical students encountered difficulty when asked to retrieve full-text, eBook, peer-reviewed, and print items relevant to their current research. Participants experienced some confusion when formulating search terms and selecting and applying limiters to refine searches.
ISSN:1542-4065
1542-4073
DOI:10.1080/15424065.2019.1590171