Emotional intelligence - A review and evaluation study

This article reviews the literature on the subject of "emotional intelligence" (EQ) and attempts to pin-down and define this nebulous construct, using competency-based and personality factor scales. In an exploratory study, the reliability and construct and predictive validity of three sca...

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Bibliographic Details
Published in:Journal of managerial psychology 2000-06, Vol.15 (4), p.341-372
Main Authors: Dulewicz, Victor, Higgs, Malcolm
Format: Article
Language:English
Subjects:
Behavior
Career development
Career development planning
Cognition & reasoning
Competences
Emotional intelligence
Individual behaviour
Intelligence tests
Management
Metacognition
Occupational psychology
Performance appraisal
Personality
Physiology
Studies
Success
Teams
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Summary:This article reviews the literature on the subject of "emotional intelligence" (EQ) and attempts to pin-down and define this nebulous construct, using competency-based and personality factor scales. In an exploratory study, the reliability and construct and predictive validity of three scales were investigated. An EQ scale based on 16 relevant competencies showed highly promising reliability and validity. The results also showed the relevance of two other competency-based scales - intellectual intelligence (IQ) and managerial intelligence (MQ) - which both predicted organisational advancement. Taken together, however, the three scales had even higher validity. The overall results supported the view that EQ constructs can be measured more effectively by "performance analysis" than "classic paper and pencil tests". In addition they provide support for the proposition that the combination of EQ and IQ is a more powerful predictor of "success" than either measure alone.
ISSN:0268-3946
1758-7778
DOI:10.1108/02683940010330993