Organizational intelligence: a structuration view

Purpose - This paper aims to unify the fragmented views on organizational intelligence from the perspective of Giddens' structuration theory.Design methodology approach - The paper used a case study of a firm, which is a small electronics manufacturing group located in the New England area of t...

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Bibliographic Details
Published in:Journal of organizational change management 2007-05, Vol.20 (3), p.272-289
Main Authors: Akgün, Ali E, Byrne, John, Keskin, Halit
Format: Article
Language:English
Subjects:
Acquisitions & mergers
Behavior
Culture
Decision making
Dichotomies
Electronics
Electronics industry
Epistemology
Fragmentation
Information processing
Intelligence
Ontology
Organizational behavior
Organizational behaviour
Organizational change
Organizational structure
Organizations
Studies
United States of America
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Summary:Purpose - This paper aims to unify the fragmented views on organizational intelligence from the perspective of Giddens' structuration theory.Design methodology approach - The paper used a case study of a firm, which is a small electronics manufacturing group located in the New England area of the northeast USA. Data were collected by observation, oral histories and through discussion and interviews with organization members.Findings - It was observed that a structuration view of organization intelligence removes the individual organization level intelligence dichotomy, and integrates the fragmented studies on the epistemology of intelligence, e.g. cognitive, behavioral and social emotional.Research limitations implications - Propositions for further research are formulated. However, findings are derived on the basis of a substantive case study in a particular country. Further, research needs to expand this base to encompass other organizations in a wider range of countries across different cultures.Practical implications - This paper helps managers to assess and to operationalize organizational intelligence.Originality value - This paper proposes a more comprehensive understanding of intelligence in organizations.
ISSN:0953-4814
1758-7816
DOI:10.1108/09534810710740137