Facilitating designer-customer communication in the World Wide Web

Introduces a way to design geographically distributed virtual prototyping, a new Internet technology, in order to facilitate designer-customer communication in the product development of small electronic devices, such as mobile telephones. First, we will present our research in the concept design do...

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Bibliographic Details
Published in:Internet research 1998-01, Vol.8 (5), p.442-451
Main Authors: Tuikka, Tuomo, Salmela, Marko
Format: Article
Language:English
Subjects:
Academic Achievement
Collaboration
Communication
Computer applications
Computer Assisted Design
Computer Mediated Communication
Computer Simulation
Computer Software
Cooperation
Customer Relations
Customers
Designers
Distributed virtual prototyping
Electronics
Engineering
Group technology
Industrial Arts
Industrial design
Information Processing
Internet
Interviews
Manufacturing Industry
Personal computers
Problem solving
Product design
Product development
Program Implementation
Prototypes
Software
Studies
Telecommunications
Usability
World Wide Web
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Summary:Introduces a way to design geographically distributed virtual prototyping, a new Internet technology, in order to facilitate designer-customer communication in the product development of small electronic devices, such as mobile telephones. First, we will present our research in the concept design domain with a set of requirements focusing on communication between the designer and the customer. Second, a technique called "smart virtual prototyping" will be presented to elaborate on the virtual prototyping techniques to be used over the World Wide Web. Third, we will present the main ideas, architecture and selected software techniques of WebShaman, which is an application built to demonstrate how a distributed virtual prototyping system could support geographically distant designer-customer communication. Finally, we discuss the possible impact of the distributed virtual prototyping approach on the WWW community.
ISSN:1066-2243
2054-5657
DOI:10.1108/10662249810241301