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Convivo communicator: An interface-adaptive VoIP system for poor quality networks

Convivo is a VoIP system designed to provide reliable voice communication for poor quality networks, especially those found in rural areas of the developing world. Convivo introduces an original approach to maintain voice communication interaction in the presence of poor network performance: an Inte...

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Published in:Journal of information, communication & ethics in society (Online) communication & ethics in society (Online), 2003-08, Vol.1 (3), p.167-180
Main Authors: Escobar, Marco A, Best, Michael L
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Language:English
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cited_by cdi_FETCH-LOGICAL-c297t-32a92febf5cb1ba592d7e14dfed348659f9be4a72be677e9f93832b507fccbe63
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container_title Journal of information, communication & ethics in society (Online)
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creator Escobar, Marco A
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description Convivo is a VoIP system designed to provide reliable voice communication for poor quality networks, especially those found in rural areas of the developing world. Convivo introduces an original approach to maintain voice communication interaction in the presence of poor network performance: an Interface- Adaptation mechanism that adjusts the user interface to reduce the impact of high latency and low bandwidth networks. Interface modes facilitate turn taking for high latency connections, and help to sustain voice communication even with extremely low bandwidth or high error rates. An evaluation of the system, conducted in a rural community in the Dominican Republic, found that Interface-Adaptation helped users to maintain voice communication interaction as network performance degrades. Transitions from full duplex to voice messaging were found particularly valuable. Initial results suggest that as users get more experience with the application they would like to manually control transitions based on feedback provided by the application and their own perceived voice quality.
doi_str_mv 10.1108/14779960380000234
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source Library & Information Science Abstracts (LISA); Social Science Premium Collection; ABI/INFORM Global; Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list); Library & Information Science Collection; Sociology Collection
subjects Adaptation
Communication
Rural areas
title Convivo communicator: An interface-adaptive VoIP system for poor quality networks
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