WeChat usage during COVID-19 pandemic lockdown: the mediating role of online self-disclosure on quality of friendship and well-being

• Published in: Global knowledge, memory and communication memory and communication, 2022-03, Vol.71 (3), p.121-139
• Main Authors: Amosun, Tunde Simeon, Jianxun, Chu, Rufai, Olayemi Hafeez, Muhideen, Sayibu, Shahani, Riffat, Shah, Zakir, Koroma, Jonathan
• Format: Article
• Language: English
• Subjects: Communication; Computer mediated communication; COVID-19; Disease transmission; Friendship; Medical research; Pandemics; Social networks; Sociology; Students; User behavior
• ISSN: 2514-9342; 2514-9350
• DOI: 10.1108/GKMC-09-2020-0136

Purpose The purpose of this paper is to investigate university students’ WeChat usage during the COVID-19 pandemic lockdown in relation to the mediating role of online self-disclosure on their quality of friendship and well-being. A model is proposed to explain how students’ interactions occur during the lockdown and the mediatory role which self-disclosure plays in influencing their socio-psychological markup. Design/methodology/approach The research model was tested empirically through a survey conducted online with 600 research participants, comprising of university students in China. Findings Results in structural equation modeling show that WeChat interaction significantly correlates with the quality of friendship, online self-disclosure but not significantly correlates with well-being, but an indirect relationship was found out in the mediation analysis. There is also a significant relationship between online self-disclosure, quality of friendship and well-being. Mediation analysis shows that online self-disclosure mediates the relationship between interactions on WeChat and quality of friendship; it also mediates the relationship between WeChat interaction and well-being. In all, the results achieved in this study will significantly help provide more insights in comprehending the nuances attached to some socio-psychological aspects of WeChat and how its usage affects people during the period of crisis. Originality/value Theoretically based investigation of WeChat usage among university students and its relationship with online self-disclosure, quality of friendship and well-being is still quite scarce, thereby underscoring the needs and significance of a theoretically based study in this regard. This study tested the credibility and validity of the proposed model in the context of the recent COVID-19 pandemic lockdown in China, which is one of the first in recent times.