Collaborative technology in a hybrid learning context: exploring feeling at ease and perceived learning among college students

• Published in: International journal of educational management 2023-12, Vol.37 (6/7), p.1481-1497
• Main Authors: Hopkins, Matt, Lin, Meng-Hsien, Nariswari, Angeline
• Format: Article
• Language: English
• Subjects: Anxiety; Blended Learning; Business Education; Collaborative learning; Cooperation; Course Content; COVID-19; Distance learning; Educational Environment; Educational Technology; Extraversion Introversion; Higher education; Instructional design; Learner Engagement; Learning centers; Learning management systems; Online Courses; Online instruction; Pandemics; School environment; Student Attitudes; Students; Teachers; Technology; Technology Acceptance Model; Technology adoption; Technology Uses in Education; Undergraduate Students
• ISSN: 0951-354X; 1758-6518
• DOI: 10.1108/IJEM-11-2022-0477

PurposeThis study explores collaborative technology's effectiveness in facilitating learning in a hybrid (synchronous face-to-face and asynchronous virtual) context. In particular, the study explores the critical role of students' feeling-at-ease, including its drivers and impact on their perception of the technology.Design/methodology/approachThe study included a classroom intervention in which a collaborative technology, i.e. VoiceThread, was implemented in a hybrid learning context. Online surveys, which included quantitative and qualitative components, were administered at the start and end of the semester to capture student perceptions and experiences with the technology.FindingsStudents who felt more at ease assessed the collaborative technology more positively. While extraversion was marginally associated with initial feeling at ease, technology anxiety was not. When using the technology to post content, students who felt more at ease preferred using audio or video over text. Students' perception of the importance of technology in facilitating their learning was a key mediator in the relationship between feeling less at ease and future intention to use the collaborative technology.Originality/valueThe paper investigates the implementation of a collaborative technology in a hybrid learning context, highlighting the critical role of feeling at ease in impacting its acceptance.