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The influence of relational competencies on supply chain resilience: a relational view

Purpose – The purpose of this research is to explore the resilience domain, which is important in the field of supply chain management; it investigates the effects relational competencies have for resilience and the effect resilience, in turn, has on a supply chain ' s customer value. Design/me...

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Published in:International journal of physical distribution & logistics management 2013-05, Vol.43 (4), p.300-320
Main Authors: Wieland, Andreas, Wallenburg, Carl Marcus
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Language:English
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container_title International journal of physical distribution & logistics management
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creator Wieland, Andreas
Wallenburg, Carl Marcus
description Purpose – The purpose of this research is to explore the resilience domain, which is important in the field of supply chain management; it investigates the effects relational competencies have for resilience and the effect resilience, in turn, has on a supply chain ' s customer value. Design/methodology/approach – The research is empirical in nature and employs a confirmatory approach that builds on the relational view as a primary theoretical foundation. It utilizes survey data collected from manufacturing firms from three countries, which is analyzed using structural equation modeling. Findings – It is found that communicative and cooperative relationships have a positive effect on resilience, while integration does not have a significant effect. It is also found that improved resilience, obtained by investing in agility and robustness, enhances a supply chain ' s customer value. Practical implications – Some findings contrast the expectations derived from theory. Particularly, practitioners can learn that integration has a limited role in enhancing resilience. Originality/value – The study distinguishes between a proactive and reactive dimension of resilience: robustness and agility. The relational view serves as the theoretical basis to explain the effects between three types of relational competencies (communication, cooperation, and integration) and the above-mentioned two dimensions of resilience.
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source ABI/INFORM Global; Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list)
subjects Chains
Communication
Competitive advantage
Construction
Cooperation
Defective products
Distribution management & systems
Foundations
Influence
Logistics
Management science & operations
Mathematical analysis
Operations management
Resilience
Robustness
Structural equation modeling
Studies
Suppliers
Supply chain management
Supply chains
Turbulence
title The influence of relational competencies on supply chain resilience: a relational view
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