Heuristic evaluation of e-dictionaries

Purpose The purpose of this paper is to discuss the heuristic evaluations of five e-dictionaries according to the criteria developed by Ball and Bothma (2018). E-dictionaries are increasingly making use of modern information technology to create advanced information tools. It is necessary to ensure...

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Bibliographic Details
Published in:Library hi tech 2018-05, Vol.36 (2), p.319-338
Main Authors: Ball, Liezl H, Bothma, Theo J.D
Format: Article
Language:English
Subjects:
Afrikaans language
Browsing
Computer architecture
Criteria
Design
Dictionaries
Heuristic
Heuristic methods
Information architecture
Information technology
Inquiry method
Language
Software
Technology utilization
Usability
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Summary:Purpose The purpose of this paper is to discuss the heuristic evaluations of five e-dictionaries according to the criteria developed by Ball and Bothma (2018). E-dictionaries are increasingly making use of modern information technology to create advanced information tools. It is necessary to ensure that these new products are still usable. Heuristic evaluation is a usability evaluation method used to evaluate the usability of a product. Design/methodology/approach Five e-dictionaries were evaluated through heuristic evaluation. This method requires an evaluator to evaluate a product by using a set of criteria or guidelines. Findings Various usability issues, as well as good features of e-dictionaries, could be identified through these evaluations, and are discussed under the categories of content, information architecture, navigation, access (searching and browsing), help, customisation and use of other innovative technologies. Originality/value Through the evaluations in this study, the criteria could be validated and an example of how the criteria can be used to evaluate e-dictionaries could be presented.
ISSN:0737-8831
2054-166X
DOI:10.1108/LHT-07-2017-0144