Enterprise chatbots in managers' perception: a strategic framework to implement successful chatbot applications for business decisions

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Bibliographic Details
Published in:Management decision 2024-04
Main Authors: Savastano, Marco, Biclesanu, Isabelle, Anagnoste, Sorin, Laviola, Francesco, Cucari, Nicola
Format: Article
Language:English
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ISSN:0025-1747
DOI:10.1108/MD-10-2023-1967