When can felt accountability promote innovative work behavior? The role of transformational leadership

• Published in: Personnel review 2022-08, Vol.51 (7), p.1807-1822
• Main Authors: Kuo, Che-Chun, Ni, Ying-Lien, Wu, Chia-Huei, Duh, Rong-Ruey, Chen, Mei-Yen, Chang, Chiachi
• Format: Article
• Language: English
• Subjects: Accountability; Audiences; Behavior; Employees; Human resource management; Hypotheses; Information processing; Innovations; Leadership; Sanctions; Supervisors; Transformational leadership
• ISSN: 0048-3486; 1758-6933
• DOI: 10.1108/PR-03-2021-0174

PurposeStudies have reported negative effects of felt accountability on employees' extra-role behavior. Deviating from that focus, this study proposes that leadership plays a role in shaping the implications of felt accountability for employees' extra-role behavior. We propose that under high transformational leadership, felt accountability can motivate employees to engage in task-relevant information elaboration and facilitate innovative work behavior, a form of extra-role behavior that seeks to improve the work environment.Design/methodology/approachWe conducted a pilot study to validate measurements of felt accountability and task-relevant information elaboration in a sample of 202 employees. We then conducted the main study using a time-lagged, multisource survey design with a sample of 120 supervisor–employee pairs.FindingsThe results from the main study reveal that the association between felt accountability and task-related information elaboration is positive and stronger when transformational leadership is higher. Furthermore, task-relevant information elaboration positively predicts innovative work behavior. Finally, when transformational leadership is higher, the mediation effect of task-relevant information elaboration on the association between felt accountability and innovative work behavior is stronger.Originality/valueOur study indicates that felt accountability can have positive implications for employees' extra-role behavior contingent on leadership styles. In contrast to previous studies that emphasize the negative implications of felt accountability on employees' behavior, our study depicts when and why felt accountability can have positive implications on employees' behavior.