MobileWorks: Designing for Quality in a Managed Crowdsourcing Architecture

Online labor marketplaces offer the potential to automate tasks too difficult for computers, but don't always provide accurate results. MobileWorks is a crowd platform that departs from the marketplace model to provide robust, high-accuracy results using three new techniques. A dynamic work-rou...

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Bibliographic Details
Published in:IEEE internet computing 2012-09, Vol.16 (5), p.28-35
Main Authors: Kulkarni, A., Gutheim, P., Narula, P., Rolnitzky, D., Parikh, T., Hartmann, B.
Format: Article
Language:English
Subjects:
Applied sciences
Computer architecture
Computer science
control theory
systems
Computer simulation
Computer systems and distributed systems. User interface
Crowdsourcing
development
Dynamical systems
Dynamics
Employment
Exact sciences and technology
human computation
Internet
marketplace
On-line systems
Outsourcing
Platforms
Quality control
Redundancy
Routing protocols
Software
Tasks
Wages
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Summary:Online labor marketplaces offer the potential to automate tasks too difficult for computers, but don't always provide accurate results. MobileWorks is a crowd platform that departs from the marketplace model to provide robust, high-accuracy results using three new techniques. A dynamic work-routing system identifies expertise in the crowd and ensures that posted work completes within a bounded time with fair wages. A peer-management system helps prevent wrong answers. Last, social interaction techniques let best workers manage and teach other crowd members. This process allows the crowd to collaboratively learn how to solve new tasks.
ISSN:1089-7801
1941-0131
DOI:10.1109/MIC.2012.72