Ten challenges for making automation a "team player" in joint human-agent activity

We propose 10 challenges for making automation components into effective "team players" when they interact with people in significant ways. Our analysis is based on some of the principles of human-centered computing that we have developed individually and jointly over the years, and is ada...

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Bibliographic Details
Published in:IEEE intelligent systems 2004-11, Vol.19 (6), p.91-95
Main Authors: Klien, G., Woods, D.D., Bradshaw, J.M., Hoffman, R.R., Feltovich, P.J.
Format: Article
Language:English
Subjects:
Automation
Cognition
Computation
Delay
Displays
Electric breakdown
Grounds
human-agent activity
Human-computer interaction
Humans
Intelligent agent
joint activity
Players
Systems engineering and theory
Teamwork
Technology management
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Summary:We propose 10 challenges for making automation components into effective "team players" when they interact with people in significant ways. Our analysis is based on some of the principles of human-centered computing that we have developed individually and jointly over the years, and is adapted from a more comprehensive examination of common ground and coordination.
ISSN:1541-1672
1941-1294
DOI:10.1109/MIS.2004.74