In search of change: Organizational role expectancies of CSR professionals

Based on an integrative discourse methodology, this study examines the organizational role expectancies of CSR professionals as articulated in CSR job advertisements, focusing specifically on what organizations expect CSR professionals to change. Four types of change were identified and organized in...

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Bibliographic Details
Published in:Business ethics (Oxford, England) England), 2024-04, Vol.33 (2), p.201-216
Main Authors: Pollach, Irene, Thomsen, Christa, Nielsen, Anne Ellerup
Format: Article
Language:English
Subjects:
Advertisements
Changes
CSR managers
institutional logics
job advertisements
Organization development
organizational change
Public opinion
sustainability logic
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Summary:Based on an integrative discourse methodology, this study examines the organizational role expectancies of CSR professionals as articulated in CSR job advertisements, focusing specifically on what organizations expect CSR professionals to change. Four types of change were identified and organized into a matrix based on the inside or outside stimuli for these changes and their expected effects, which can materialize inside or outside the organization. Specifically, the four types of change include organizational development (aligning practices with organizational values), compliance (aligning practices with external norms), social approval (changing public perceptions), and agenda setting (changing the environment). These four types of change highlight the transformative as well as the self‐serving nature of the changes organizations expect CSR professionals to accomplish. On the practical side, the types of change provide insights into CSR as an occupation, as they highlight desired skills and competences of CSR professionals.
ISSN:2694-6416
2694-6424
DOI:10.1111/beer.12592