The design collaboratorium: a place for usability design

The "design collaboratorium" is a new usability practice that has been developed in an action research project between three industrial usability labs and a university. The design collaboratorium has been developed as a reaction to the failing capabilities of classical usability methods to...

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Bibliographic Details
Published in:ACM transactions on computer-human interaction 2002-06, Vol.9 (2), p.152-169
Main Authors: Bødker, Susanne, Buur, Jacob
Format: Article
Language:English
Subjects:
HCI theory, concepts and models
Human computer interaction (HCI)
Human-centered computing
Interaction design
Interaction design process and methods
Interaction design theory, concepts and paradigms
Interaction paradigms
Mathematical software
Mathematics of computing
User centered design
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Summary:The "design collaboratorium" is a new usability practice that has been developed in an action research project between three industrial usability labs and a university. The design collaboratorium has been developed as a reaction to the failing capabilities of classical usability methods to cope with ubiquitous technologies. It has borrowed elements from participatory design and developed them further to become useful in large-scale industrial development organizations. The design collaboratorium will be presented through examples from a joint project: a vision project concerning wastewater treatment technology. In light of the case, we will discuss the philosophy underlying the design collaboratorium in further detail: the collaboration between active participants, the role of design artifacts, and the room as a meeting ground. Finally we lay out the working method and propose directions for future usability competencies.
ISSN:1073-0516
1557-7325
DOI:10.1145/513665.513670