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Procedural Justice in Performance Evaluation: The Role of Instrumental and Non-Instrumental Voice in Performance Appraisal Discussions

This study examined the role of subordinate voice in creating positive attitudes in the performance appraisal context. Two aspects of voice, instrumental and non-instrumental, were assessed. Both aspects of voice were related to satisfaction with the appraisal, while only non-instrumental voice had...

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Bibliographic Details
Published in:Journal of management 1995-08, Vol.21 (4), p.657-669
Main Authors: Korsgaard, M. Audrey, Roberson, Loriann
Format: Article
Language:English
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Summary:This study examined the role of subordinate voice in creating positive attitudes in the performance appraisal context. Two aspects of voice, instrumental and non-instrumental, were assessed. Both aspects of voice were related to satisfaction with the appraisal, while only non-instrumental voice had an impact on attitudes toward the manager. Implications for procedural justice and performance appraisal are discussed.
ISSN:0149-2063
1557-1211
DOI:10.1177/014920639502100404