The Importance of Job Content and Social Information on Organizational Commitment and Job Satisfaction: A Study in Australian and Malaysian Nursing Contexts

An emerging challenge for health‐care administrators is how to ensure harmony in a multicultural workforce. This is a cross‐cultural study with 48 Australian and 90 Malaysian nurses. Using a path analytic approach, it was shown that the perceived content and context work properties contributed diffe...

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Bibliographic Details
Published in:Asia Pacific journal of human resources 1999-03, Vol.36 (3), p.17-30
Main Authors: Pearson, Cecil A.L., Duffy, Carol
Format: Article
Language:English
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Summary:An emerging challenge for health‐care administrators is how to ensure harmony in a multicultural workforce. This is a cross‐cultural study with 48 Australian and 90 Malaysian nurses. Using a path analytic approach, it was shown that the perceived content and context work properties contributed differently to job satisfaction. Specifically, for the Australian nurses, the task content dimensions were significant determinants of job satisfaction, while only the perceived information cues substantially contributed to the affective responses of the Malaysian nurses. Both types of workplace attributes influenced the nurse's organizational commitment. The implications for human resource practices in the increasingly important evolving health‐care delivery industry are discussed.
ISSN:1038-4111
1744-7941
DOI:10.1177/103841119903600303