Transportation Security Administration (TSA) Aptitude Alignment Job Role Study (JRS) for Travel Document Checker (TDC) Position

The current study investigated individual differences and their relationship to performance while fulfilling the Travel Document Checker job role at security screening checkpoints. It is part of a larger effort to understand variability in performance across different job roles that Transportation S...

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Bibliographic Details
Published in:Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2020-12, Vol.64 (1), p.1441-1444
Main Authors: Korbelak, Kristopher, Dressel, Jeffrey, Sanders, Emily, LaFreniere, Jenny, Carter, Anson
Format: Article
Language:English
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Summary:The current study investigated individual differences and their relationship to performance while fulfilling the Travel Document Checker job role at security screening checkpoints. It is part of a larger effort to understand variability in performance across different job roles that Transportation Security Officers (TSOs) routinely fulfill. Vigilance, task-focused coping and avoidance-focused coping explained the most variance in counterfeit detection. Future efforts should validate these findings and determine individual difference characteristics that are meaningful predictors of performance across other checkpoint job roles.
ISSN:1071-1813
2169-5067
DOI:10.1177/1071181320641343