Detecting Burnout of Health Care Professionals in a COVID-19 Testing Laboratory

• Published in: Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2022-09, Vol.66 (1), p.570-574
• Main Authors: Carvalho Manhães Leite, Carolina, Chronopoulou, Alexandra, Irem Yuceel, Adviye, Wooldridge, Abigail R.
• Format: Article
• Language: English
• ISSN: 2169-5067; 1071-1813; 2169-5067
• DOI: 10.1177/1071181322661066

Health care professionals (HCPs) are frequently exposed to Human Factors/Ergonomics (HFE) issues that result in stress, adversely affecting their health and negatively impacting the quality of care. Chronic stress can result in burnout, with negative implications for individuals, health care organizations, and patients. Current approaches to monitor burnout are reactive and require additional work (e.g., survey completion). In this study, we pilot a methodology using unobtrusive sensors and advanced statistics to bridge this important gap. We collected two types of physiological data - heart rate variability (HRV) and electrodermal activity (EDA) - and measures of perceived workload and burnout from three HCPs in a COVID-19 Testing Laboratory. We identified meaningful relationships between physiological data, workload, and burnout, demonstrating that burnout can be identified proactively using real-time sensor data. Future work will expand the timeframe of data collection and include a larger sample with different types of HCPs.