“Expectations to Change” (E2C): A Participatory Method for Facilitating Stakeholder Engagement With Evaluation Findings

From a utilization-focused evaluation perspective, the success of an evaluation is rooted in the extent to which the evaluation was used by stakeholders. This paper details the “Expectations to Change” (E2C) process, an interactive, workshop-based method designed to engage primary users with their e...

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Bibliographic Details
Published in:The American journal of evaluation 2015-06, Vol.36 (2), p.243-255
Main Authors: Adams, Adrienne E., Nnawulezi, Nkiru A., Vandenberg, Lela
Format: Article
Language:English
Subjects:
Capacity Building
Case Studies
Evaluation
Evaluation Methods
Evaluation Research
Evaluation Utilization
Evidence
Expectation
Followup Studies
Organizational Change
Participatory Research
Program Descriptions
Program Development
Program Evaluation
Program Implementation
Qualitative Research
Stakeholders
Workshops
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Summary:From a utilization-focused evaluation perspective, the success of an evaluation is rooted in the extent to which the evaluation was used by stakeholders. This paper details the “Expectations to Change” (E2C) process, an interactive, workshop-based method designed to engage primary users with their evaluation findings as a means of promoting evaluation use and building evaluation capacity. The process is uniquely suited for contexts in which the aim is to assess performance on a set of indicators by comparing actual performance to planned performance standards for the purpose of program improvement. The E2C process was originally developed for use in a participatory evaluation with a non-profit human service organization. Evidence from a one-year follow-up survey suggested that the method increased participants’ conceptual, instrumental, and process use. The general utility of the E2C process is discussed.
ISSN:1098-2140
1557-0878
DOI:10.1177/1098214014553787