Gathering Information in Healthcare Settings: A Tool to Facilitate On-Site Work

The coordination of site visits to execute human factors methods, such as onsite usability tests, interviews, or observations, in clinical settings requires a high level of management to attain successful data collection outcomes. Members of the Department of Veterans Affairs (VA) Veterans Health Ad...

Full description

Saved in:
Bibliographic Details
Published in:Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2018-09, Vol.62 (1), p.600-604
Main Authors: Herout, Jennifer, Dobre, Jolie, Plew, William, Saleem, Jason J.
Format: Article
Language:English
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The coordination of site visits to execute human factors methods, such as onsite usability tests, interviews, or observations, in clinical settings requires a high level of management to attain successful data collection outcomes. Members of the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Human Factors Engineering (HFE) team occasionally visit VHA medical centers or outpatient clinics to complete our work. We have developed a site visit checklist as a practice innovation to facilitate logistical coordination when gathering data onsite. This Practice-Oriented paper includes the full checklist, as well as discussion of its use to enable other groups to benefit from lessons we have learned in conducting onsite work in health care settings.
ISSN:1541-9312
1071-1813
2169-5067
DOI:10.1177/1541931218621137