Patient and Provider Perspectives on Electronic Helath Record (EHR) Information Access and Rights

• Published in: Proceedings of the International Symposium of Human Factors and Ergonomics in Healthcare 2013-06, Vol.2 (1), p.64-68
• Main Authors: Vallette, Marissa A., Caldwell, Barrett S.
• Format: Article
• Language: English
• ISSN: 2327-8579; 2327-8595; 2327-8595
• DOI: 10.1177/2327857913021013

Electronic health records (EHRs) are becoming an important aspect of how members of a healthcare organization organize and share patient information effectively and efficiently in patient care. EHRs can provide substantial potential benefits to healthcare providers, if roles and tasks are well coordinated between providers and patients. Poor or incompatible implementation of the EHR and information flow between patients and providers represents barriers to accurate and valid information dissemination. The authors’ research expands on previous studies, and examines privacy and security issues and the perspective of distributed expertise incorporating both providers and patients. The case study to be highlighted examines patient and provider perspectives of expertise, communication effectiveness, and the sharing of information (with and without the EHR) in outpatient OB/GYN clinical care.