“Possibly Include Maybe a Fact. . .Perhaps”: Language in Business Communication Students’ Peer Feedback

What characterizes the language choices of untrained student peer reviewers? Undergraduate students ( N = 83) were randomly assigned to provide peer feedback on persuasive presentation manuscripts to three peers from their same and/or different course section. A total of 233 peer reviews were analyz...

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Bibliographic Details
Published in:Business and professional communication quarterly 2024-10
Main Authors: Ploeger-Lyons, Nicole A., Strong, Jane
Format: Article
Language:English
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Summary:What characterizes the language choices of untrained student peer reviewers? Undergraduate students ( N = 83) were randomly assigned to provide peer feedback on persuasive presentation manuscripts to three peers from their same and/or different course section. A total of 233 peer reviews were analyzed in terms of politeness, quality, and valence. Content and statistical analyses revealed similar politeness levels and quality regardless of the assessors’ identified gender or section of the assessee. However, students produced significantly more positively valenced reviews for same-section classmates, suggesting that students soften feedback through warmer language for peers with whom they have frequent interaction.
ISSN:2329-4906
2329-4922
DOI:10.1177/23294906241278917