Understanding Consumers' Satisfaction and Loyalty: A Comparative Study of Services in India and Japan

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Bibliographic Details
Published in:Advances in Economics and Business 2017-05, Vol.5 (5), p.246-255
Main Authors: Nagashima, Yoshie, Nagashima, Naoki
Format: Article
Language:English
Online Access:Get full text
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ISSN:2331-5059
2331-5075
DOI:10.13189/aeb.2017.050502