Understanding Consumers' Satisfaction and Loyalty: A Comparative Study of Services in India and Japan

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Published in:Advances in Economics and Business 2017-05, Vol.5 (5), p.246-255
Main Authors: Nagashima, Yoshie, Nagashima, Naoki
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Language:English
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Nagashima, Naoki
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title Understanding Consumers' Satisfaction and Loyalty: A Comparative Study of Services in India and Japan
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