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Providing a way to Recognize Bank Customers' needs Effectively based on Clustering Techniques, the Fuzzy TOPSIS and Kano Model: A Case Study in Bank of Qarzollhassaneh Mehr Iran in Khuzestan

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Bibliographic Details
Published in:Indian journal of science and technology 2015-10, Vol.8 (27)
Main Authors: Morsaghian, Mohammad, Zadeh, Iman Attar, Nobari, Sabina
Format: Article
Language:English
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ISSN:0974-6846
0974-5645
DOI:10.17485/ijst/2015/v8i27/83918