THE RELATIONSHIP BETWEEN CULTURAL INTELLIGENCE (CQ), SPIRITUAL INTELLIGENCE (SQ) AND INTERPERSONAL COMMUNICATION SKILLS: THE CASE OF CULTURAL TOUR GUIDES

The present study aims to examine the relationship between spiritual intelligence (SQ) and cultural intelligence (CQ) and measure their impacts on interpersonal communication skills on cultural tour guides in a religious complex in Iran via structural equation modeling (SEM). The results of the surv...

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Bibliographic Details
Published in:Tourism, culture & communication culture & communication, 2021-01, Vol.21 (4), p.345-353
Main Authors: Bostan, Zahra, Honari, Habib, Karoubi, Mehdi, Nikjoo, Adel
Format: Article
Language:English
Subjects:
Consciousness
Cultural Intelligence
Employees
Imam Reza Shrine
Interpersonal communication
Interpersonal Communication Skills
Leadership
Metacognition
Pilgrims
Skills
Spiritual Intelligence
Spirituality
Tour Guides
Tourism
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Summary:The present study aims to examine the relationship between spiritual intelligence (SQ) and cultural intelligence (CQ) and measure their impacts on interpersonal communication skills on cultural tour guides in a religious complex in Iran via structural equation modeling (SEM). The results of the survey show that there is a positive and significant relationship between SQ and CQ. Also, we found that CQ has a significant effect on interpersonal communication skills. The effect of SQ on communication skills was not supported in this study.
ISSN:1098-304X
DOI:10.3727/109830421X16257465701954