The nexus between social media marketing and consumer buying decision-making process: An empirical study on luxury perfume brands

• Published in: Uncertain supply chain management 2025, Vol.13 (2), p.349-360
• Main Authors: Alenazi, Sultan Alaswad, Aloraini, Badrea, Al-Daoud, Khaleel Ibrahim, Vasudevan, Asokan, Luoe, Peng, Mohammad, Suleiman Ibrahim Shelash
• Format: Article
• Language: English
• ISSN: 2291-6822; 2291-6830
• DOI: 10.5267/j.uscm.2024.7.024

This study was, therefore, set to achieve the following objective: to explore the impact of social media on consumers’ buying decisions. The current research was conducted on online consumers through luxury perfume brands' websites. The phenomenon of online sales has recently spread in Saudi Arabia, where the authorized number of those stores reached 1,800 sites at the end of 2021. The target population was online purchasing consumers from luxury perfume sellers. The appropriate sample size in unlimited populations is 385 responses. The research hypotheses were tested using the SEM (Structural Equation Modeling) method, which allows for the evaluation of the degree of dependence of consumers buying decisions on social media marketing. The results of the study demonstrated that social media marketing influences the consumer purchasing decision process. The outcome can be credited to the effectiveness of marketing efforts in the chosen retail via social media.