STREAMLINING BANKING PROCESSES BY IMPLEMENTING RPA

The expansion of the digital transformation phenomenon imposes certain trends, strongly changing the traditional way of doing business. Being a constant process, it requires organizations to adapt to the current environmental conditions. Digital transformation creates significant opportunities for c...

Full description

Saved in:
Bibliographic Details
Published in:Revista economică (Sibiu, Romania) Romania), 2022-09, Vol.74 (2), p.7-16
Main Authors: BAYRAKTAR, Dorin, PITIC, Antoniu Gabriel, MIHU, Cantemir
Format: Article
Language:English
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The expansion of the digital transformation phenomenon imposes certain trends, strongly changing the traditional way of doing business. Being a constant process, it requires organizations to adapt to the current environmental conditions. Digital transformation creates significant opportunities for companies to streamline their operations. Among those the opportunity to implement Robotic Process Automation can be identified, a technology that is not just a means of efficiency, but a resource that can be adapted for a variety of tasks. This paper presents the tool through a literature review and a case study on the implementation of the solution in banking. Thus, as objectives were established the definition of RPA concept and the benefits associated with the technology, as well as the identification of its implementation opportunity and effectiveness in the banking sector.
ISSN:2344-5424
2344-5424
DOI:10.56043/reveco-2022-0011