THE BENEFITS OF ISO 9001 CERTIFICATION FOR SMALL TO MEDIUM-SIZED ENGINEERING FIRMS

ISO 9000 is a group of standards that focus on quality management systems. ISO 9001 outlines the requirements that must be fulfilled to meet the ISO 9000 standard. Rather than measuring product or service quality directly, these standards emphasize systematizing and formalizing corporate processes....

Full description

Saved in:
Bibliographic Details
Published in:Performance improvement (International Society for Performance Improvement) 2024-11
Main Authors: Adeel Ahmed, Dr. Syed, Ruth, David
Format: Article
Language:English
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:ISO 9000 is a group of standards that focus on quality management systems. ISO 9001 outlines the requirements that must be fulfilled to meet the ISO 9000 standard. Rather than measuring product or service quality directly, these standards emphasize systematizing and formalizing corporate processes. (ISO Standard 9001:2015). Certification is voluntary but increasingly influential due to customer expectations. Implementing ISO 9001 enhances efficiency, customer satisfaction, and market credibility. It’s a strategic advantage for organizations aiming to deliver quality products and services globally.
ISSN:1090-8811
1930-8272
DOI:10.56811/PFI-24-0010