THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION, CUSTOMER LOYALTY AND BUYING INTENTION

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Bibliographic Details
Published in:International journal of management cases : IJMC 2008-01, Vol.10 (3), p.551-560
Main Authors: OKUMUS, ABDULLAH, BOZBAY, ZEHRA
Format: Article
Language:English
Online Access:Get full text
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ISSN:1741-6264
DOI:10.5848/APBJ.2008.00080