APPLIED KNOWLEDGE MANAGEMENT IN SMALL DESIGN FIRMS: CASE STUDY

Knowledge is the new strategic imperative of organizations. The ability to manage knowledge is a crucial part of any organizations operational processes. The creation and diffusion of knowledge have become ever more important factors in competitiveness. This paper investigates the Knowledge Manageme...

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Bibliographic Details
Published in:Independent Journal of Management & Production 2016-07, Vol.7 (3), p.989-1004
Main Authors: Donin, Christian, Rizzatti, Eduardo, Geiger, Karin Teresinha, Sartori, Tatiane
Format: Article
Language:English
Subjects:
Case studies
Communication
Critical path
Design
design firms
Explicit knowledge
information flow
Instant messaging
Knowledge management
organizational process
Product development
Project evaluation
Project management
Socialization
Software
Tacit knowledge
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Summary:Knowledge is the new strategic imperative of organizations. The ability to manage knowledge is a crucial part of any organizations operational processes. The creation and diffusion of knowledge have become ever more important factors in competitiveness. This paper investigates the Knowledge Management and flow information and in small design firms. It is divided into three main parts. The first part of this paper describes the importance of Knowledge Management for organizations are described together with responsibilities needed to ensure successful Knowledge Management implementations and the Spiral of Organizational Knowledge Creation conception. The second part approaches literature available about process and organizational structure and information flow related to Brazilian design firms. Finally, this paper presents a case study of small design office of Civil Engineering identifying organizational process, verifying the types of communication practices and identifying the types of dynamic process of The Spiral of Organizational Knowledge Creation, KM strategy and dynamic through Knowledge T ransfer.
ISSN:2236-269X
2236-269X
DOI:10.14807/ijmp.v7i3.444