A satisfação dos pacientes com o cuidado de enfermagem na hemodiálise

Objective: To assess the satisfaction of patients of the Hemodialysis regarding nursing care on the part of nurses. Method: This is a study of quantitative approach of descriptive, cross-sectional and exploratory type. The data collection was carried out using the Instrument of Patient Satisfaction...

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Bibliographic Details
Published in:Revista de pesquisa, cuidado é fundamental cuidado é fundamental, 2018-04, Vol.10 (2), p.432-440
Main Authors: dos Santos, Felipe Kaezer, Gomes, Antonio Marcos Tosoli, Rafael, Ricardo de Mattos Russo, e Silva, Frances Valéria Costa, Marques, Sérgio Corrêa, Cunha, Lidiane Passos
Format: Article
Language:eng ; por
Subjects:
atención de enfermería
Caregivers
cuidados de enfermagem
diálise renal
diálisis renal
Enfermagem
Enfermería
Hemodialysis
Nurses
Nursing
Nursing care
Patient satisfaction
Professionals
renal dialysis
Transplants & implants
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Summary:Objective: To assess the satisfaction of patients of the Hemodialysis regarding nursing care on the part of nurses. Method: This is a study of quantitative approach of descriptive, cross-sectional and exploratory type. The data collection was carried out using the Instrument of Patient Satisfaction (ISP), which is composed of 25 questions addressing all three dimensions of nursing care: trust; education and technical training. Each question can be scored from 1 to 5, being 2.5 the average between satisfied and dissatisfied. We included 100 patients who perform hemodialysis at a dialysis center of Rio de Janeiro. Results: The overall averagesatisfaction was 3.8; while the size confidence was 3.78; the dimension of education 3.6 and the size technical-professional 4.02. Conclusion: Despite fact that the score of satisfaction is above average, the detailed analysis of the issues of ISP reveals that patients of hemodialysis want greater attention and presence of nurses.
ISSN:2175-5361
2175-5361
DOI:10.9789/2175-5361.2018.v10i2.432-440