Organizational consequences of the adoption of mobile erp systems: case studies in Brazil

The use of ERP systems via mobile/wireless devices is a subject rarely studied in academic research. The aim of this paper is to explore the following research question: what are the consequences of mobile ERP use for organizations? The research method adopted was the multiple case studies in three...

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Bibliographic Details
Published in:Revista de gestão da tecnologia e sistemas de informação 2015-05, Vol.12 (2), p.219-232
Main Authors: Pavin, Rafael, Klein, Amarolinda
Format: Article
Language:English
Subjects:
Case studies
COMPUTER SCIENCE, INFORMATION SYSTEMS
Consequences of mobile ERP systems use
Costs
Data collection
Effectiveness studies
Efficiency
Employees
Enterprise Mobility
Enterprise resource planning
ERP (Enterprise Resource Planning)
Information overload
Information systems
Productivity
Quality of life
Research methodology
Smartphones
Software
Surveillance
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Summary:The use of ERP systems via mobile/wireless devices is a subject rarely studied in academic research. The aim of this paper is to explore the following research question: what are the consequences of mobile ERP use for organizations? The research method adopted was the multiple case studies in three companies located in the South of Brazil. The research results show that, in the analyzed companies, the use of mobile ERP had "positive" consequences such as increases in productivity, efficiency and effectiveness, and improvements for the users' quality of life. However, the use also had "negative" consequences such as increased surveillance and control over employees.
ISSN:1807-1775
1809-2640
1807-1775
DOI:10.4301/S1807-17752015000200002