Trust in Virtual Teams: A Systematic Review of Information Systems Literature

The issue of trust development amongst members of virtual teams is gaining increasing attention from Information Systems (IS) scholars due to the advancement of virtual collaboration in organizations. The objective of this study is to evaluate the issue of trust development in virtual team research...

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Bibliographic Details
Published in:Revista de gestão da tecnologia e sistemas de informação 2022, Vol.19, p.1-18
Main Authors: Watanuki, Hugo Martinelli, Moraes, Renato de Oliveira
Format: Article
Language:English
Subjects:
Bibliometrics
Collaboration
COMPUTER SCIENCE, INFORMATION SYSTEMS
Information Systems
Information technology
Keywords
Literature reviews
Management information systems
Metadata
Network analysis
Research methodology
Sistemas de Informação
Social Network Analysis
Social networks
Systematic Literature Review
Systematic review
Teams
TIC
Trust
Virtual organization
Virtual Teams
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Description
Summary:The issue of trust development amongst members of virtual teams is gaining increasing attention from Information Systems (IS) scholars due to the advancement of virtual collaboration in organizations. The objective of this study is to evaluate the issue of trust development in virtual team research from the perspective of main IS journals, and to consolidate the contributions made by IS researchers. To this aim, a systematic review of the literature has been conducted, supported by bibliometric and Social Network Analysis (SNA). An IS-centric review of trust concepts and research paradigms has been presented along with opportunities for future research.
ISSN:1807-1775
1809-2640
1807-1775
DOI:10.4301/S1807-1775202219006