Towards classifying sociocultural aspects in global software development

The geographical, temporal distances and socio-cultural differences are the biggest challenges for Global Software Development (GSD). In GSD, it is necessary to deal with behaviors, values and skills of the team members, conflicts, rework, delays, etc. can influence a software production process. Th...

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Bibliographic Details
Published in:Revista de gestão da tecnologia e sistemas de informação 2018, Vol.15 (1), p.1-19
Main Authors: Massago, Yogi, Lapasini Leal, Gislaine Camila, Balancieri, Renato, Cardoza Galdamez, Edwin Vladimir
Format: Article
Language:eng ; spa
Subjects:
Classification
Collaboration
Communication
COMPUTER SCIENCE, INFORMATION SYSTEMS
Cultural differences
Cultural factors
Culture
Decision analysis
Digital libraries
Distributed Software Development
Global Software Development
Globalization
Human performance
Human resources
International conferences
Mapping
Performance management
Search engines
Sociocultural Aspects
Software development
Software Engineering
Software quality
Systematic Mapping
Systems development
Teams
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Summary:The geographical, temporal distances and socio-cultural differences are the biggest challenges for Global Software Development (GSD). In GSD, it is necessary to deal with behaviors, values and skills of the team members, conflicts, rework, delays, etc. can influence a software production process. The objective of this paper is to identify the sociocultural aspects and propose a classification structure under different analytical perspectives in order to offer adequate support to the management of GSD teams. A systematic mapping and proposal an approach that classifies aspects in three perspectives: collaboration, people and external. The analysis allows the project manager to make decisions about the performance of human resources and mitigate problems arising from communication, cooperation and coordination, generating better results in indicators of productivity, quality and efficiency of GSD teams.
ISSN:1807-1775
1809-2640
1807-1775
DOI:10.4301/S1807-1775201815007