Creation of Shared Value and its Multiplier Effect in Quality Management: a Bibliometric Review

• Published in: International Journal of Professional Business Review 2024-02, Vol.9 (1), p.e4288
• Main Authors: Claro, Genny Torcoroma Navarro, Ascanio, José Gregorio Arévalo, Quintero, Wilder Quintero
• Format: Article
• Language: English
• Subjects: Bibliometric Analysis; Business Innovation; Creation of Shared Value (CVC); Quality Management; Social Responsibility
• ISSN: 2525-3654; 2525-3654
• DOI: 10.26668/businessreview/2024.v9i1.4288

Purpose: The aim of this study is to examine how the Creation of Shared Value (CSV) drives innovation, growth, and competitiveness in the business arena, and its role as a catalyst in enriching and consolidating an organizational culture focused on quality and committed to social, environmental, and economic responsibility. It seeks to understand the relationship between CSV and quality management practices in businesses.   Theoretical Framework: Though CSV is recognized for its influence on social, environmental, and economic responsibility, there is a notable lack of studies that explicitly link CSV with corporate quality management. This work aims to fill this crucial gap in the existing literature.   Design/Methodology/Approach: To achieve this, a detailed bibliometric analysis was conducted on the intersection between CSV and quality management practices in the business system. Advanced literature review techniques were employed using the Scopus database, identifying and evaluating key scientific publications in the field using tools like Vosviewer and Rstudio.   Findings: The results of the research reveal a growing trend in CSV studies, focusing particularly on its influence on social, environmental, and economic responsibility. However, there is a noticeable scarcity of studies that explicitly link CSV with corporate quality management, indicating an important yet unexplored area of research.   Research, Practical & Social Implications: This study fills a crucial gap in the existing literature and suggests new directions for future research on the analyzed topics. It highlights the importance of CSV in consolidating an organizational culture focused on quality and corporate responsibility, proposing a promising area of study for the future.   Originality/Value: The value of the study lies in its identification of a growing trend in CSV research and its potential impact on quality management in corporations, highlighting an important area of future study.