Comprehensive improvements in the emergency laboratory test process based on information technology

To explore the application effects of information technology (IT) on emergency laboratory testing procedures. In this study, IT-based optimisation of the emergency laboratory testing process was implemented between October and December 2021. Thus, the emergency laboratory test reports from January t...

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Bibliographic Details
Published in:BMC medical informatics and decision making 2023-12, Vol.23 (1), p.292-292, Article 292
Main Authors: Zhang, Liang, Liu, Zhen Hua, Lv, Yin Jiang, Fu, Shui, Luo, Zhang Mei, Guo, Mei Li
Format: Article
Language:English
Subjects:
Accreditation
Automation
Clinical medicine
Communication
Departments
Efficiency
Emergency laboratory test
Emergency medical care
Emergency procedures
Engineers
Errors
Evaluation
Health care reform
Hospitals
Humans
Information management
Information processing
Information Technology
Job satisfaction
Laboratories
Laboratory tests
Medical care
Medical diagnosis
Medical laboratories
Medical tests
Methods
Optimization
Patient Satisfaction
Process optimisation
Production processes
Quality management
Satisfaction
Software
Test procedures
Testing procedures
Turn-around time
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Summary:To explore the application effects of information technology (IT) on emergency laboratory testing procedures. In this study, IT-based optimisation of the emergency laboratory testing process was implemented between October and December 2021. Thus, the emergency laboratory test reports from January to September 2021 were placed into the pre-optimised group, while those from January to September 2022 were categorised into the post-optimised group. Besides, the emergency laboratory test report time, emergency laboratory test report time limit coincidence rate, error rate, and employee and patient satisfaction levels in individual months and across the whole period were described. Moreover, changes in the above indicators before and after the implementation of IT-based optimisation were explored and the application effects of IT-based optimisation were also evaluated. The emergency laboratory test report times after the implementation of IT-based optimisation were shorter than those before IT-based optimisation (P 
ISSN:1472-6947
1472-6947
DOI:10.1186/s12911-023-02387-x