Telehealth Competency Questionnaire-Consumer: Psychometric Validation of a Client-centered Measure

To effectively access telehealth services, individuals must possess certain competencies; yet, telehealth consumer focused measures are limited. The purpose of this study was to describe the development and validation of the Telehealth Competency Questionnaire - Consumer (TCQ-C). Among a sample of a...

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Bibliographic Details
Published in:International journal of telerehabilitation 2023-01, Vol.15 (2), p.e6598-e6598
Main Authors: Taylor, Steven, Little, Lauren
Format: Article
Language:English
Subjects:
Psychometric validation
Quantitative psychology
Questionnaire development
Questionnaires
Telehealth competency
Telehealth consumer
Telehealth Consumerism
Telemedicine
Usability
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Summary:To effectively access telehealth services, individuals must possess certain competencies; yet, telehealth consumer focused measures are limited. The purpose of this study was to describe the development and validation of the Telehealth Competency Questionnaire - Consumer (TCQ-C). Among a sample of adults with chronic health conditions (n=134), findings showed that the TCQ-C is comprised of one factor that accounts for 66.6% of the variance, and internal consistency of subscales are good (range α = 0.80-0.87) and may be used for clinical or research purposes. The TCQ-C demonstrated moderate concurrent validity with the Telehealth Usability Questionnaire-Usability subscale (r = 0.728, p65 years and those younger as well as those with and without previous telehealth experience. The TCQ-C is a psychometrically sound instrument to evaluate baseline competencies among telehealth consumers so that education, research, and clinical practices are tailored to increase effective engagement between clients and providers.
ISSN:1945-2020
1945-2020
DOI:10.5195/ijt.2023.6598