The Emotional Effectiveness of Advertisement

Based on cognitive–emotional neuroscience, the effectiveness of advertisement is measured in terms of individuals’ unconscious emotional responses. Using AFFDEX to record and analyze facial expressions, a combination of indicators that track both basic emotions and individual involvement is used to...

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Bibliographic Details
Published in:Frontiers in psychology 2020-09, Vol.11, p.2088-2088
Main Authors: Otamendi, F. Javier, Sutil Martín, Dolores Lucia
Format: Article
Language:English
Subjects:
attention
emotions
engagement
Psychology
spots
target groups
valence
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Summary:Based on cognitive–emotional neuroscience, the effectiveness of advertisement is measured in terms of individuals’ unconscious emotional responses. Using AFFDEX to record and analyze facial expressions, a combination of indicators that track both basic emotions and individual involvement is used to quantitatively determine if a spot causes high levels of ad liking in terms of attention, engagement, valence, and joy. We use as a test case a real campaign, in which a spot composed of 31 scenes (images, text, and the brand logo) is shown to subjects divided into five groups in terms of age and gender. The target group of mature women shows statistically more positive emotions and involvement than the rest of the groups, demonstrating the emotional effectiveness of the spot. Each other experimental groups show specific negative emotions as a function of their age and for certain blocks of scenes.
ISSN:1664-1078
1664-1078
DOI:10.3389/fpsyg.2020.02088