Barriers and facilitators to health technology adoption by older adults with chronic diseases: an integrative systematic review

• Published in: BMC public health 2024-02, Vol.24 (1), p.506-17, Article 506
• Main Authors: Bertolazzi, Alessia, Quaglia, Valeria, Bongelli, Ramona
• Format: Article
• Language: English
• Subjects: Adults; Aged; Biomedical Technology; Chronic disease; Chronic Disease - therapy; Chronic illnesses; Health care; Health information technology; Health promotion; Health technology; Humans; Information technology; Middle Aged; Older adults; Older people; Patient Acceptance of Health Care - psychology; Patient Acceptance of Health Care - statistics & numerical data; Reviews; Social factors; Technology adoption; Technology utilization; Telemedicine; Wearable technology
• ISSN: 1471-2458; 1471-2458
• DOI: 10.1186/s12889-024-18036-5

In recent years, healthcare systems have progressively adopted several technologies enhancing access to healthcare for older adults and support the delivery of efficient and effective care for this specific population. These technologies include both assistive technologies designed to maintain or improve the independence, social participation and functionality of older people at home, as well as health information technology developed to manage long-term conditions. Examples of such technologies include telehealth, wearable devices and mobile health. However, despite the great promise that health technology holds for promoting independent living among older people, its actual implementation remains challenging. This study aimed to conduct an integrative systematic review of the research evidence on the factors that facilitate or hinder the adoption of different types of technology by older individuals with chronic diseases. For this purpose, four electronic databases (PsycArticles, Scopus, Web of Science and PubMed) were queried to search for indexed published studies. The methodological quality of the selected papers has been assessed using the Mixed Methods Appraisal Tool (MMAT). Twenty-nine articles were selected, including 6.213 adults aged 60 or older. The studies have been synthesised considering the types of technological interventions and chronic diseases, as well as the main barriers and facilitators in technology acceptance. The results revealed that the majority of the selected articles focused on comorbid conditions and the utilisation of telemedicine tools. With regard to hindering and facilitating factors, five main domains were identified: demographic and socioeconomic, health-related, dispositional, technology-related and social factors. The study results have practical implications not only for technology developers but also for all the social actors involved in the design and implementation of healthcare technologies, including formal and informal caregivers and policy stakeholders. These actors could use this work to enhance their understanding of the utilisation of technology by the ageing population. This review emphasises the factors that facilitate technology adoption and identifies barriers that impede it, with the ultimate goal of promoting health and independent living.