Patients' experiences in a guided Internet- and App-based stress intervention for college students: A qualitative study

• Published in: Internet interventions : the application of information technology in mental and behavioural health 2018-06, Vol.12, p.130-140
• Main Authors: Fleischmann, R.J., Harrer, M., Zarski, A.-C., Baumeister, H., Lehr, D., Ebert, D.D.
• Format: Article
• Language: English
• Subjects: Special issue for the ISRII 2017 meeting
• ISSN: 2214-7829; 2214-7829
• DOI: 10.1016/j.invent.2017.12.001

Academic education is often associated with increased stress and adverse effects on mental health. Internet-based interventions have shown to be effective in reducing stress-related symptoms. However, college students as target group so far have not been reached appropriately with psychological interventions and little is known about college students' perception of Internet-based stress management interventions. The objective of this study was to explore the experiences of students participating in an Internet- and App-based stress management intervention originally developed for stressed employees and subsequently adapted and tailored to college students. Semi-structured interviews were conducted with ten participants selected from a randomized controlled trial that evaluated the effectiveness of an Internet- and App-based stress training. The selection of participants aimed to include students with different levels of treatment success. In order to enable an in-depth examination of intervention elements causing dissatisfaction, the interviews were systematically adapted regarding participants' statements in a precedent questionnaire. The interview material was analyzed based on the grounded theory method and thematic analysis. Results suggest students perceive a necessity to adapt Internet-based interventions to their particular needs. Students' statements indicate that a scientific perspective on the intervention and instable life circumstances could be student-specific factors affecting treatment experience. General themes emerging from the data were attitudes towards individualization and authenticity as well as demands towards different functions of feedback. Participants' experiences hint at certain intellectual and lifestyle-related characteristics of this population. Future studies should explore whether adaptions to these characteristics lead to a higher acceptance, adherence and effectiveness in the target population. •We conducted a qualitative study alongside a randomized controlled trial for stress management in college students•10 interviews were evaluated integrating thematic analysis and grounded theory•A scientific perspective on the intervention and instable life circumstances could be student-specific factors affecting treatment experience•Students asked for an individualized, authentic intervention and support in form of informational feedback