"Experiences of African student migrants in Moscow": Understanding the uses of digital technologies for social services during the COVID-19 pandemic

• Published in: Cogent Education 2022-12, Vol.9 (1)
• Main Authors: Anamoa-Pokoo, Standhope, Urzha, Olga Alexandrovna, Sika-Bright, Solomon, Badasu, Delali Margaret
• Format: Article
• Language: English
• Subjects: African student migrants; College Students; Computer Mediated Communication; Coronaviruses; COVID-19; COVID-19 pandemic; digital technologies; Educational research; Educational technology; Electronic Publishing; Foreign Countries; Foreign students; Information Technology; International Education; International Organizations; Migrants; Mobility; Multimedia Materials; Pandemics; Physical Health; Qualitative research; Research Methodology; Social Services; Student Experience; Technology
• ISSN: 2331-186X; 2331-186X
• DOI: 10.1080/2331186X.2022.2095883

The COVID-19 pandemic has attracted a plethora of research from medical-related disciplines other than sociological and migration disciplines . While a significant number of research papers have considered the impacts of the COVID-19 lockdowns and school closures on students, their observations are not directly applicable to the over 5.3 million international students across the globe. The purpose of this study is to understand how African Student Migrants (ASMs) used technologies for social services during the COVID-19 pandemic in Moscow. This study adopted a qualitative research approach to understand the use of digital technologies for social services among 40 ASMs sampled through purposive and snowballing techniques. The findings established that, the use of digital technologies by ASMs played an instrumental role in social services such as accommodation, learning and purchasing patterns rather than social communication, religious or cultural practices, psychological and physical health, and dieting during the COVID-19 pandemic. For policy-level recommendations, tech-savvy developers, the International Organization for Migration (IOM), the United Nations Educational Science and Cultural Organization (UNESCO) and the African Union (AU) should collaborate and create digital technologies that are suitable for social services; devise an information platform to capture basic information about ASMs that will enable them to streamline welfare stimulus packages essential to their survival in times of pandemics. This will also serve as a coping mechanism for society to prepare for new social emergencies and use digital technologies to calibrate international education and inform future policies on public health, school closures and mobility beyond borders.