Patterns of innovation in hospitality firms: the spanish case

The aim of this paper is to contribute to the understanding of innovation patterns in hospitality firms. To this end, we have use a representative sample of 443 Spanish hospitality firms (NACE-55) taken from the Third Community Innovation Survey (CIS-3), which is based on the revised version of the...

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Bibliographic Details
Published in:Cuadernos de gestión 2011-01, Vol.11 (1), p.59-74
Main Authors: López Fernández, M.ª Concepción, Serrano Bedia, Ana M.ª, Gómez López, Raquel
Format: Article
Language:English
Subjects:
CIS-3
Hospitality firms
innovation patterns
technological innovation
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Summary:The aim of this paper is to contribute to the understanding of innovation patterns in hospitality firms. To this end, we have use a representative sample of 443 Spanish hospitality firms (NACE-55) taken from the Third Community Innovation Survey (CIS-3), which is based on the revised version of the Oslo Manual. For the attainment of the objective of the paper we carry out, on the first place, a descriptive analysis to provide empirical evidence on a variety of aspects of innovation activities in hospitality firms. On the second place, we carry out a multivariate analysis and, in particular factor and cluster analysis to identify innovation patterns. The results confirm the existence of 5 clusters or patterns of innovation among hospitality firms that we have called "high process-innovating firms", "high product-innovating firms", "traditional process-oriented firms", "innovative low cooperated firms", and "innovative strongly cooperated firms".
ISSN:1131-6837
1988-2157
DOI:10.5295/cdg.100166ml