Patient Engagement Platforms: How Technology Is Impacting Perioperative Communication and Engagement in Total Hip and Knee Arthroplasty

Orthopedic clinics are becoming strained with clinical volume outpacing resources and personnel. Patient engagement platforms can help bridge the communication and engagement gaps between patients and their healthcare teams as total hip and knee arthroplasty transitions to the outpatient setting. Th...

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Bibliographic Details
Published in:Arthroplasty today 2024-06, Vol.27, p.101349, Article 101349
Main Authors: Rainey, Joshua P., Blackburn, Brenna E., Campbell, Kevin J., Anderson, Lucas A., Gililland, Jeremy M.
Format: Article
Language:English
Subjects:
Chatbots
Communication
Mobile health applications
Patient engagement platforms
Patient portals
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Summary:Orthopedic clinics are becoming strained with clinical volume outpacing resources and personnel. Patient engagement platforms can help bridge the communication and engagement gaps between patients and their healthcare teams as total hip and knee arthroplasty transitions to the outpatient setting. These platforms provide a digital infrastructure that allows patients to participate in their healthcare journey while alleviating the burdens on clinic staff. Multiple forms of patient engagement platforms exist but typically fall into one of 3 groups: patient portals, mobile health applications, and chatbots. They all play an important role in enhancing postoperative rehabilitation, patient engagement, and patient care overall. This article explores the spectrum of available patient engagement platforms and examines their advantages, limitations, and documented benefits on clinical outcomes.
ISSN:2352-3441
2352-3441
DOI:10.1016/j.artd.2024.101349