Usability Testing for Greater Impact: A Primo Case Study

This case study focuses on a usability test conducted by four librarians at Texas Tech University (TTU). Eight students were asked to complete a series of tasks using OneSearch, the TTU Libraries' implementation of the Primo discovery tool. Based on the test, the team identified three major usa...

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Bibliographic Details
Published in:Information technology and libraries 2014-12, Vol.33 (4), p.57-66
Main Authors: Perrin, Joy Marie, Clark, Melanie, De-Leon, Esther, Edgar, Lynne
Format: Article
Language:English
Subjects:
Academic Achievement
Academic Libraries
Case studies
Colleges & universities
Discovery tools
Failure
Information storage and retrieval
Librarians
Libraries
Libraries and readers
Library Administration
Library management
Library Personnel
Methods
Observation
Operations management
Public services (Libraries)
Services
Students
Studies
Teaching methods
Testing
University and college libraries
Usability
Usability testing
Videotape Recorders
Websites
Yearbooks
Citations: Items that cite this one
Online Access:Get full text
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Description
Summary:This case study focuses on a usability test conducted by four librarians at Texas Tech University (TTU). Eight students were asked to complete a series of tasks using OneSearch, the TTU Libraries' implementation of the Primo discovery tool. Based on the test, the team identified three major usability problems, as well as potential solutions. These problems typify the difficulties patrons face while using library search tools, but they have a variety of simple solutions.
ISSN:0730-9295
2163-5226
DOI:10.6017/ital.v33i4.5174