Active Usage of Mobile Health Applications: Cross-sectional Study

Mobile health applications are being increasingly used for people's health management. The different uses of mobile health applications lead to different health outcomes. Although active usage of mobile health applications is shown to be linked to the effectiveness of mobile health services, th...

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Bibliographic Details
Published in:Journal of medical Internet research 2021-12, Vol.23 (12), p.e25330-e25330
Main Authors: Wang, Yang, Wu, Tailai, Chen, Zhuo
Format: Article
Language:English
Subjects:
Application
Attributes
Consumer Behavior
Consumers
Cross-Sectional Studies
Customer satisfaction
Discontent
Disease management
Health services
Health status
Humans
Information systems
Literature reviews
Mobile Applications
Multimedia
Original Paper
Smartphones
Surveys and Questionnaires
Technology Acceptance Model
Telemedicine
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Summary:Mobile health applications are being increasingly used for people's health management. The different uses of mobile health applications lead to different health outcomes. Although active usage of mobile health applications is shown to be linked to the effectiveness of mobile health services, the factors that influence people's active usage of mobile health applications are not well studied. This paper aims to examine the antecedents of active usage of mobile health applications. Grounded on the 3-factor theory, we proposed 10 attributes of mobile health applications that influence the active usage of mobile health applications through consumers' satisfaction and dissatisfaction. We classified these 10 attributes into 3 categories (ie, excitement attributes, performance attributes, and basic attributes). Using the survey method, 494 valid responses were collected and analyzed using structural equation modeling. Our analysis results revealed that both consumer satisfaction (β=0.351, t=6.299, P
ISSN:1438-8871
1439-4456
1438-8871
DOI:10.2196/25330